How To Find The Right Hospitality Career For You (Our 4 Tips)

The hospitality industry has one of the widest-ranging variety of roles available, so it may be hard to decide which hospitality career is right for you.

The hospitality industry is one of the most dynamic, rewarding, and diverse sectors globally, offering countless career paths that suit a variety of skill sets and interests. From hotel management and event planning to food service and travel coordination, there’s a role for almost everyone. However, choosing the right hospitality career requires more than just a passing interest in the field; it calls for thoughtful self-assessment and a clear understanding of your goals.

In this article, we’ll outline four actionable tips to help you identify the hospitality career that aligns with your skills, passions, and aspirations. These tips focus on assessing your skills, figuring out what you enjoy (and what you don’t), defining what you want from a job, and seeking advice and career guidance. Let’s dive in!

If you are at a career crossroads, it is best to start by figuring out what skills you have, what you enjoy, and what you want from a role and then finding a sector within the industry that best fits those attributes.

Our tips on deciding on your Hospitality Career

Assessing Your Skills: Understanding Your Strengths

Before embarking on any career path, it’s essential to take a step back and evaluate what you bring to the table. The hospitality sector relies heavily on a mixture of soft skills and hard skills, both of which are integral to succeeding in various roles.

Soft Skills: The Backbone of Hospitality Careers

Soft skills are often the most crucial determinant of success in hospitality. They allow professionals to interact effectively with guests, colleagues, and stakeholders. Here are some soft skills that are particularly valued:

• Communication Skills: Being able to communicate clearly and professionally is critical for handling customer inquiries, resolving issues, and working as part of a team.
• Interpersonal Skills: Empathy, patience, and active listening are essential for creating a positive guest experience.
• Problem-Solving Abilities: The hospitality industry often presents unforeseen challenges, and your ability to remain calm and find solutions can set you apart.
• Teamwork and Leadership: Many roles require collaborative efforts, and leadership skills are vital for managerial positions.
• Cultural Sensitivity: The industry’s global nature demands an understanding and appreciation of diverse cultures and customs.

Hard Skills: Adding Value Through Expertise

While soft skills are foundational, hard skills demonstrate your technical capabilities and can give you an edge over others. Examples include:

• Knowledge of Technology: Familiarity with property management systems (PMS), reservation software, or customer relationship management (CRM) tools can be a major asset.
• Language Skills: Proficiency in one or more foreign languages can open doors to international roles or improve your ability to serve a diverse clientele.
• Financial Acumen: For those interested in management, understanding budgeting, forecasting, and revenue management is essential.
• Specialised Certifications: Certifications such as ServSafe (for food safety) or Certified Meeting Professional (CMP) can demonstrate expertise in a specific area.

How to Identify Your Skills

Here are some strategies to help you assess your current skills:

• Self-Reflection: Take time to reflect on your past experiences and accomplishments. What tasks have you excelled at? What feedback have you received from colleagues or managers?
• Skill Assessment Tools: Use tools like Myers-Briggs, CliftonStrengths, or hospitality-specific aptitude tests to identify your strengths.
• Feedback from Others: Ask trusted colleagues, friends, or mentors for an honest assessment of your skills. They may identify strengths you hadn’t considered.

Figuring Out What You Enjoy (and What You Don’t)

One of the most important aspects of career planning is understanding what truly brings you joy. In hospitality, the variety of roles means you can align your career with what excites you most—whether it’s creating unforgettable guest experiences, designing luxury interiors, or managing large-scale events.

Identify Your Passions

To determine what you enjoy, reflect on experiences you’ve had in past jobs, volunteer roles, or even personal interactions. Ask yourself:

• Do you enjoy face-to-face interaction with customers, or do you prefer working behind the scenes?
• Are you inspired by creativity, such as designing menus, marketing campaigns, or decor?
• Does working in high-energy environments like events or bustling restaurants excite you?

For example, if you thrive on interaction and love solving problems in real-time, a role in hotel concierge services might be a perfect fit. On the other hand, if you prefer structured, analytical tasks, you might find your calling in hospitality revenue management or logistics.

Recognise What Doesn’t Suit You

Just as it’s important to know what you enjoy, it’s equally vital to identify what you don’t. Perhaps you dislike routine work or find fast-paced environments overwhelming. Being honest about your dislikes helps you avoid roles that could lead to burnout or dissatisfaction.

Experiment and Explore

If you’re uncertain about your preferences, try temporary roles or internships in different areas of hospitality. Gaining hands-on experience can offer clarity and allow you to test the waters before committing to a specific career path.

Defining What You Want from a Job

Knowing what you want from a career is a critical step in finding the right role. The hospitality industry is incredibly varied, so your priorities will help you determine the best fit.

Career Progression

Think about where you want to be in the next five to ten years. Do you see yourself in a leadership position? Or do you prefer to specialise in a particular area? Understanding your long-term goals will help you choose roles with the right growth opportunities.

Examples:

• If you want to climb the corporate ladder, roles in hotel management or regional operations might offer the advancement you’re looking for.
• If you prefer to master a specific craft, consider roles like sommelier, pastry chef, or destination wedding planner.

Work-Life Balance

Hospitality jobs can vary significantly in terms of working hours. Some roles involve irregular schedules, weekend shifts, or extensive travel. Consider the following:

• Are you comfortable working non-traditional hours?
• Would you prefer a role with more predictable scheduling?
• Do you value the opportunity to travel, or would you rather stay in one location?

Defining your work-life balance priorities will help you identify roles that suit your lifestyle.

Compensation and Benefits

While hospitality roles can be incredibly fulfilling, financial considerations are important. Research average salaries and benefits for your desired positions. Some questions to ask include:

• Is the starting salary sufficient for your needs?
• Are there opportunities for raises or bonuses?
• Do companies in your chosen field offer additional benefits, such as housing, travel discounts, or health insurance?

Values and Company Culture

The values of the organisation you work for can greatly impact your job satisfaction. Look for companies that align with your principles, whether it’s a commitment to sustainability, diversity, innovation, or excellent customer service.

Finding Advice and Career Guidance

Navigating the hospitality industry can be daunting, but you don’t have to do it alone. Seeking guidance and leveraging available resources can make the process easier and more informed.

Networking and Mentorship

Building a professional network can provide valuable insights and opportunities. Here are some ways to connect with others in the industry:

• Networking Events: Attend hospitality trade shows, conferences, or local networking events.
• LinkedIn: Use LinkedIn to connect with industry professionals, join groups, and participate in discussions.
• Mentorship: Seek out mentors who can provide career advice and guidance. Many experienced professionals are happy to help aspiring individuals navigate the industry.

Educational Opportunities

Furthering your education or obtaining certifications can give you a competitive edge. Consider:

• Enrolling in hospitality management programmes at reputable schools.
• Pursuing certifications like Certified Hospitality Supervisor (CHS) or Certified Hotel Administrator (CHA).
• Taking online courses in specific areas like digital marketing, customer service, or revenue management.

Job Shadowing and Internships

Job shadowing or internships can provide first-hand experience in a particular field. Reach out to local businesses, hotels, or event companies to see if they offer such opportunities.

Industry Resources

Take advantage of industry-specific resources, such as:

• Job Boards: Platforms like Caterer.com or Hcareers provide a wealth of job listings in hospitality.
• Professional Organisations: Join organisations like the Institute of Hospitality or the British Hospitality Association for networking and training opportunities.
• Social Media: Follow hospitality influencers, thought leaders, and companies on social media for inspiration and advice.

Conclusion

Finding the right hospitality career is a personal journey that involves introspection, research, and action. By assessing your skills, identifying your passions, defining your goals, and seeking guidance, you can navigate the vast array of opportunities in the hospitality industry and find the role that’s perfect for you.

The hospitality industry offers more than just jobs—it offers the chance to create meaningful experiences for others, work in dynamic environments, and grow personally and professionally. With these four tips in mind, you’re well on your way to building a fulfilling and successful career.

If you’re interested in reading more on this subject, we discuss the meaning of Hospitality Jobs with examples and we also share our tips on getting your first job in the field of Hospitality with no experience!