M&M’s World London, UK

M&M's world London

Updated On: May 19, 2024 by   Ciaran ConnollyCiaran Connolly

M&M’s World store in London measures 35,000 square feet and is spread over four floors. One might think at first, what would be placed in a four-floor M&M store?! Many of M&M’s chocolates and merchandise, including kitchenware, clothing, bedding, jewellery, and glassware, are found inside.

The most exciting thing about the selection of M&M’s chocolate found here is that there are over 100 choices in the giant wall of chocolate. It’s amazing! This place is not just for kids; adults will enjoy walking through the store and exploring the toys and games.

M&M's world London

The Origins and History of M&M’s World

M&M’s, the iconic button-shaped chocolates, have a storied history dating back to 1941. Created by Forrest Mars Sr., son of Mars Company founder Frank C. Mars, and Bruce Murrie, son of Hershey’s president William Murrie, the sweets were designed to provide American soldiers with a chocolate that could endure various climates without melting. The hard candy shell was the key innovation, leading to the famous tagline, “Melts in your mouth, not in your hand.”

The success of M&M’s led to their widespread popularity, and by the late 20th century, they were a global phenomenon. Capitalising on this success, Mars Inc. created dedicated retail spaces where fans could immerse themselves in the M&M brand. The first M&M’s World store opened in Las Vegas in 1997, followed by Orlando and New York locations. London, a major international city, was a natural choice for the first European flagship store, which opened in June 2011.

A Four-Storey Extravaganza

M&M’s World London – Places to Visit in London UK

M&M’s World London occupies a vast 35,000 square feet, spread across four storeys. The store is a sensory overload in the best possible way, featuring a riot of colours, sounds, and smells. Each floor offers a unique blend of retail, interactive displays, and entertainment, ensuring visitors of all ages find something to enjoy.

Ground Floor: Welcome to the Rainbow

The ground floor serves as the grand entrance and is designed to make an immediate impact. As you step inside, you’re greeted by a giant wall of M&M’s in every colour imaginable. This “Wall of Chocolate” is one of the most photographed spots in the store, offering an array of M&M’s dispensers where you can mix and match your favourite colours and flavours. The vibrant hues and sheer volume of M&M’s create a visual spectacle that is hard to forget.

This floor also features a range of branded merchandise, from clothing and accessories to homeware and gifts. Whether you’re looking for a t-shirt emblazoned with the cheeky Red M&M or a plush toy version of the quirky Yellow M&M, the options are extensive. The merchandise is of high quality and offers something for every budget.

First Floor: A Trip Down Memory Lane

The first floor is dedicated to M&M’s history and evolution. Interactive displays and digital installations narrate the journey of M&M’s from their wartime inception to their current status as a global confectionery icon. One highlight is the “Timeline Tunnel,” a walk-through exhibit that showcases critical moments in M&M’s history, complete with vintage advertisements and rare memorabilia.

In addition to the historical displays, this floor also features a selection of seasonal and limited-edition M&M’s products. These exclusive items are often themed around holidays or special events, making them perfect souvenirs for collectors and fans.

Second Floor: The Customisation Zone

Customisation is a significant draw at M&M’s World London, and the second floor is where you can personalise your own M&M’s. The “My M&M’s” experience allows you to choose colours, add personalised messages, and even print photos onto your M&M’s. This interactive station is a hit with visitors, combining the fun of creativity with the delight of a sweet treat.

This floor also houses a variety of interactive games and activities, many of which are aimed at younger visitors. There is no shortage of entertainment, from digital colouring stations to photo booths with M&M’s characters. The interactive nature of these activities ensures that the store appeals to families and groups looking for a memorable outing.

Third Floor: A Cultural Fusion

The third floor of M&M’s World London celebrates the brand’s global reach and integration with British culture. One of the standout features is a series of M&M sculptures and installations that pay homage to iconic British landmarks and cultural symbols. For instance, you can find M&M’s characters dressed as Beefeaters, the Queen’s Guard, and even members of The Beatles crossing Abbey Road.

This floor also includes a café area where you can relax and enjoy a selection of M&M’s-themed snacks and beverages. The café’s menu features a range of indulgent treats, including M&M’s cookies, brownies, and milkshakes. It’s the perfect spot to take a break and savour some sweet delights while soaking in the lively atmosphere.

Interactive Elements and Experiences

M&M's World
M&M’s World

What sets M&M’s World London apart from a typical retail store is its emphasis on interactive and experiential elements. The store is designed to be an immersive playground where visitors can engage with the brand in various ways.

Character Encounters

M&M’s World is home to the lovable M&M’s characters, who often make appearances throughout the store. These life-sized mascots are a big hit with children and adults alike, offering photo opportunities and engaging in playful interactions. The characters’ whimsical personalities bring fun and excitement, making every visit special.

Digital and Augmented Reality Features

In keeping with modern trends, M&M’s World London incorporates cutting-edge technology to enhance the visitor experience. Augmented reality (AR) displays allow guests to interact with virtual M&M characters and scenes, providing a futuristic twist on the traditional shopping experience. These digital features are not only entertaining but also help to create a sense of wonder and innovation.

The M&M’s Racing Experience

One of the most thrilling attractions at M&M’s World London is the M&M’s Racing Experience. This interactive exhibit allows visitors to enter the world of NASCAR racing, a sport closely associated with M&M’s in the United States. You can climb into a replica racing car, participate in a simulated race, and even pose for photos in full racing gear. It’s an adrenaline-pumping activity that adds an element of excitement to your visit.

The Merchandise: A Shopper’s Paradise

The sheer variety of products available at M&M’s World London is staggering. From classic M&M’s in every flavour and colour to exclusive merchandise, there’s something for everyone. The store is trendy for its extensive range of branded apparel, including t-shirts, hoodies, pyjamas, and socks. These items feature fun and quirky designs that capture the playful spirit of the M&M’s characters.

In addition to clothing, the store offers a wide selection of accessories, such as keychains, bags, hats, and jewellery. These items make great gifts and souvenirs, allowing visitors to take a piece of the M&M’s magic home.

Homeware and kitchen products are also a significant part of the merchandise offering. You can find everything from M&M’s mugs and plates to cookie jars and baking kits. These products are perfect for fans who want to incorporate their love for M&M’s into their daily lives.

Cultural Impact and Significance

M&M’s World London is more than just a store; it’s a cultural landmark that has become an integral part of the city’s tourism landscape. Since its opening, it has attracted millions of visitors worldwide, contributing to Leicester Square’s status as a premier entertainment district.

The store’s influence extends beyond its physical location. M&M’s World London has become a popular subject for social media posts, with visitors sharing their experiences and photos online. This digital presence has helped to amplify the brand’s reach and visibility, making it a must-visit destination for tourists and locals alike.

Sustainability and Corporate Responsibility

M&M's World
M&M’s World

In recent years, there has been a growing emphasis on sustainability and corporate responsibility within the retail industry, and M&M’s World London is no exception. Mars Inc., the parent company of M&M’s, has implemented various initiatives to reduce its environmental impact and promote ethical practices.

One notable effort is the use of sustainable packaging for M&M’s products. The company has committed to using recyclable materials and reducing plastic waste. In-store recycling programmes are also in place, encouraging visitors to dispose of packaging responsibly.

Additionally, Mars Inc. is dedicated to sourcing cocoa responsibly through its Cocoa for Generations programme. This initiative aims to improve the livelihoods of cocoa farmers, promote sustainable farming practices, and protect the environment. M&M’s World London contributes to a more sustainable and equitable chocolate industry by supporting ethical cocoa sourcing.

Tips for Visiting M&M’s World London

To make the most of your visit to M&M’s World London, consider the following tips:

  1. Plan Your Visit: The store can get busy, especially during weekends and holidays. If possible, visit on weekdays or early mornings to avoid the crowds.
  2. Allow Plenty of Time: With four storeys to explore, you’ll want ample time to enjoy all the attractions and interactive elements.
  3. Take Photos: M&M’s World London is a visual delight, so don’t forget your camera. There are plenty of photo opportunities, from the Wall of Chocolate to character encounters.
  4. Customise Your M&M’s: The “My M&M’s” experience is a highlight of the store. Take the time to create your personalised M&M’s as a unique keepsake.
  5. Check for Special Events: M&M’s World London often hosts special events and promotions. Check the store’s website or social media channels for information on upcoming activities.

Opening Times of M&M World London

The store is open seven days a week. So you will never be disappointed if you want to try and visit the store.

  • Monday to Saturday – 10 am – 11 am
  • Sunday – 12 pm – 6 pm

M&M World London Location

Londons’s M&M World is located in the heart of London with places such as Westminster, Mayfair, Kensington, London Zoo and many other world-famous attractions within walking distance.

Its exact location is in Leicester Square, which is known for its amazing food, shops, entertainment, and hotels.

1, Swiss Court, London


Other M&M Locations

M&Ms has five locations worldwide, three of which are in the US. One is in Shanghai, which is known to be the most technologically advanced M&M store in the world.

The locations in the US include New York, Las Vegas and Orlando.

If you ever visit one of these US cities or Shanghai, be sure to add M&M World to your list of attractions.


M&M’s World London is a testament to the enduring appeal of one of the world’s most beloved confectionery brands. It offers a multi-sensory experience beyond mere shopping, inviting visitors to engage with the M&M’s brand in a fun and interactive way. From its rich history and extensive merchandise to its cutting-edge technology and cultural significance, M&M’s World London is a destination that delights and inspires. Whether you’re a chocolate lover, a fan of the iconic M&M’s characters, or simply looking for a unique and entertaining outing, visiting M&M’s World London promises a memorable adventure.

To learn more about the M&M Worlds, visit the M&M website.

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